Privacy Policy

At Iguakaclub, protecting your privacy and maintaining your trust are important to us. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website, purchase our products, or otherwise interact with our services.

By using our website or submitting an order, you acknowledge that you have reviewed and understood the practices described in this Privacy Policy.

1. About Us

This website is operated by:

Business Name: Iguakaclub

Legal Entity: WunderGuru UG (haftungsbeschränkt)

Commercial Register Number: HRB 37099

Registered Court: Amtsgericht Chemnitz

Business Address: Niedercrossen 28, 09306 Erlau, Germany

Email: info@Iguakaclub.com

WunderGuru UG (haftungsbeschränkt) operates in the retail trade of freely marketable goods through the Internet and pop-up stores, particularly household, drugstore, gift, and decorative products.

2. Personal Information We May Collect

Depending on how you use our website, we may collect information such as:

Your name and billing or delivery address
Email address and telephone number
Order and transaction information
Payment-related information
Customer account details, where applicable
Communications between you and our customer service team
Technical information such as IP address, browser type, device information, and website activity
Cookie and similar technology data

We aim to collect only the information reasonably necessary to operate our business, process orders, provide customer service, and meet our legal obligations.

3. How We Receive Your Information

Personal information may be collected when you:

Purchase products through our website
Create or maintain a customer account
Contact us with questions or requests
Sign up for newsletters or promotional communications
Participate in surveys, competitions, or promotional activities
Browse or interact with our website through cookies and similar technologies

4. How We Use Personal Information

We may use your information for purposes including:

Processing and fulfilling orders
Arranging delivery of purchased products
Processing and verifying payments
Detecting and preventing fraudulent or unauthorized activity
Responding to customer inquiries and providing support
Maintaining and improving our website
Understanding website usage and improving our products and services
Maintaining accounting and business records
Complying with applicable legal and regulatory requirements
Sending promotional communications when you have provided the required consent

5. Legal Grounds for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate interests of our business
Your consent, where consent is required

The applicable legal basis depends on the purpose for which the information is processed.

6. When We Share Information

To operate Iguakaclub and provide our services, we may share relevant information with trusted third-party service providers, including:

Payment and financial service providers
Shipping and delivery companies
Website hosting and technical service providers
IT and security providers
Analytics and website-support services
Government agencies or authorities where disclosure is legally required

We do not sell or commercially trade your personal information.

7. Cookies and Similar Technologies

Iguakaclub may use cookies and similar technologies to help operate the website, remember preferences, improve functionality and performance, analyze website usage, and support website security.

You can manage or disable cookies through your browser settings. Please note that restricting certain cookies may affect the availability or functionality of some website features.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, and satisfying legal or accounting requirements.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it, where appropriate.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Although we take data security seriously, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, including the GDPR, you may have the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information
Ask us to restrict certain processing activities
Object to certain types of processing
Request data portability where legally applicable
Withdraw consent where processing is based on consent
Submit a complaint to a competent data protection supervisory authority

Requests concerning your privacy rights may be submitted using the contact information provided below.

11. Marketing Communications

If you have subscribed to promotional communications, you may unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us directly.

Even after opting out of marketing communications, we may continue to send essential service-related messages, such as order confirmations, shipping notifications, payment information, or other communications necessary to fulfill your purchase.

12. Children's Privacy

Our website is not intended to be used independently by children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and address the matter.

13. International Data Transfers

Some service providers we work with may process personal information outside Germany or the European Economic Area.

Where personal information is transferred internationally, we will take appropriate measures and apply legally recognized safeguards where required by applicable data protection laws.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

These websites have their own privacy policies and practices. Iguakaclub is not responsible for the privacy practices, security, content, or handling of personal information by external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any revised version will be published on this page and will become effective when posted, unless a different effective date is stated.